How can we help you?

• What is Privia Medical Group?
• What are Privia Health's business hours?
• What is the Privia Patient Website?

• How do I pay my bill?
• What if I can’t pay the balance on my bill?
• Why are there two charges for my flu test?
• Why is there a charge for an annual wellness exam and an office visit at the on my bill for the same date?
• What do Copay, Deductible, Coinsurance, and Misc. next to my outstanding balances mean?

• I can't access my account
• How do I login?
• Why are my doctor's bill and my Privia Health membership fees separate?
• How do I cancel my membership?
• When should I send a new message vs. reply to an existing conversation?
• How do I upgrade my membership plan?
• I have a question about a medical or health issue
• I think something on the website isn't working
• How do I update my username or password?
• Can I remove my data from Privia Health?

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